Courtney Samuel
@courtneysamuel
Driven professional transitioning into the travel services industry.
What I'm looking for
I am a driven professional transitioning into the travel services industry, bringing a strong foundation in luxury sales, marketing, and personalized client experiences. My deep knowledge of Costa Rica’s destinations and culture allows me to create enriching travel itineraries tailored to client preferences. I am passionate about enhancing the travel experience through meticulous planning and local insights.
In my previous role as a Marketing Coordinator at The Engine Group Inc., I managed customer engagement and coordinated internal and external teams to execute successful campaigns. I directed Simba Sleep Canada’s gifting program, ensuring high-quality copywriting for blogs and websites while monitoring customer feedback across social platforms. My leadership in influencer marketing and content creation has equipped me with the skills necessary to thrive in the travel services sector.
With certification as a Travel Counsellor and extensive experience in luxury retail, I have consistently delivered exceptional customer experiences that drive repeat business. My local expertise in Costa Rica, combined with strong community connections, enables me to design tailored travel plans that reflect client preferences and seasonal considerations, ensuring unforgettable journeys for every traveler.
Experience
Work history, roles, and key accomplishments
Marketing Coordinator
The Engine Group Inc.
Jan 2022 - Apr 2024 (2 years 3 months)
Managed customer engagement and coordinated internal teams to execute successful marketing campaigns. Directed gifting programs, handled logistics, and delivered high-quality copywriting for various platforms. Led influencer partnerships and ensured content creation met program requirements.
Luxury Sales Associate
Kate Spade New York
Jan 2020 - Jan 2021 (1 year)
Delivered luxury customer experiences and exceeded sales goals by educating team members. Led store operations and facilitated discussions to improve performance metrics.
Education
Degrees, certifications, and relevant coursework
Travel Industry Council of Ontario
Certification, Travel Services
2024 -
Certified Travel Counsellor, focusing on delivering luxury customer experiences and driving repeat business through personalized service.
Kate Spade New York
Experience, Retail Management
2020 - 2021
Delivered luxury customer experiences, exceeded sales goals, and led store operations while motivating team members.
Availability
Location
Authorized to work in
Job categories
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