Open to opportunities

Mariale Acosta

@marialeacosta

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Transformo ideas en campañas, experiencias de cliente y proyectos ejecutables.

Costa Rica

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What I'm looking for

Busco integrarme a una organización donde pueda desarrollar una carrera de largo plazo y aportar pensamiento estratégico, creatividad, organización y un fuerte enfoque en la experiencia del cliente.

He coordinado campañas promocionales, aperturas de restaurantes y materiales publicitarios para McDonald's desde Agencia de Publicidad Ideas, cuidando cronogramas, estándares de marca y relaciones con proveedores.

También he desarrollado e-commerce para emprendedoras en HechoPorMujeres.com, gestionado marketing digital y ventas en línea, y coordinado eventos y activaciones para cuentas como Tabacalera y Smirnoff. Busco aportar estrategia, creatividad, organización y una fuerte orientación a la experiencia del cliente.

Experience

Work history, roles, and key accomplishments

Current

Coordinadora de Servicio al Cliente e Instructora de Natación

Current

Complejo Deportivo Forza Vital

Jan 2025 - Present (1 year 8 months)

Coordinated customer service, enrollments, schedules, and administrative processes. Teaches swimming classes to children, strengthening communication, leadership, and service skills.

Customer Service Administration Communication Skills Leadership Swimming Instruction

Ejecutiva de Marca – McDonald's

Agencia de Publicidad Ideas

Jan 2023 - Dec 2023 (11 months)

Coordinated promotional campaigns, restaurant openings, advertising materials, and relationships with agencies and suppliers, ensuring compliance with schedules and brand standards.

Brand Management Campaign Coordination Supplier Relations Project Management

Gestora de Comercialización

FIDEIMAS – HechoPorMujeres.com

Jan 2021 - Dec 2022 (1 year 11 months)

Participated in the development and implementation of an e-commerce platform for women entrepreneurs, providing training, accompaniment, and commercial support.

Ecommerce Training Commercial Support Project Coordination

Ejecutiva de Marca

Grupo Marta – Denny's

Jan 2019 - Dec 2020 (1 year 11 months)

Supported marketing strategies, promotions, and brand image through field visits and coordination with suppliers.

Marketing Strategy Brand Image Field Visits Supplier Coordination

Ejecutiva de E-commerce

Altea

Jan 2018 - Dec 2018 (11 months)

Managed online sales and supported digital marketing strategies.

Ecommerce Online Sales Digital Marketing

Ejecutiva de Producciones y Eventos

DK Producciones

Jan 2018 - Dec 2018 (11 months)

Coordinated brand activations and events for corporate accounts such as Tabacalera and Smirnoff.

Event Coordination Brand Activation Client Management

Guía de Sala • Asistente Contable • Coordinadora de Eventos

Centro Costarricense de Ciencia y Cultura

Jan 2015 - Dec 2017 (2 years 11 months)

Started as a Room Guide and was promoted to two additional positions. Coordinated events, attended institutional clients, and supported administrative and accounting processes.

Event Coordination Customer Service Administration Accounting Support