Open to opportunities

Valeria Malavasi

@valeryguerrero

Bilingual sales & customer service professional skilled in client communication, relationship building, and customer support.

Costa Rica

Message

What I'm looking for

I’m looking for a fast-paced team where I can grow client acquisition through partnership-driven outreach, handle customer support end-to-end, and own social/digital marketing efforts that directly improve lead generation and revenue.

I’m a results-driven sales and customer support professional with experience in client acquisition, partnership development, and consultative customer interactions. I build strategic relationships with property managers, concierges, and local businesses to generate qualified referral leads and expand outreach channels.

I support revenue growth through structured follow-ups, lead qualification, and strong customer-facing coordination, including inquiries, scheduling, and service support at the front desk. I also drive brand visibility by managing social media content and marketing strategies across digital channels, strengthening long-term customer relationships while staying effective in remote, fast-paced environments.

Experience

Work history, roles, and key accomplishments

Customer Service & Community Eng

Shanti Spa

Apr 2025 - Apr 2026 (1 year)

Negotiated and closed referral-based agreements with concierges to support client acquisition and revenue growth. Managed community engagement and marketing initiatives to increase brand visibility and lead generation while handling customer inquiries through digital channels.

& Customer Success Client Relations Referrals Digital Marketing Lead Generation Scheduling coordination Customer Support Social Media Management

Sales Rep & Digital Marketing

Coco Beauty Spa

Feb 2024 - Apr 2025 (1 year 2 months)

Built strategic partnerships with property managers, concierges, and local businesses to generate qualified referral leads and expand client acquisition channels. Managed front-desk customer support, appointment scheduling, social media content, and campaign/product photography to support sales and revenue growth.