Courtney Mathews

Manage sensitive customer account transactions while ensuring compliance with banking regulations. Perform risk assessments and advise clients on tailored financial solutions and banking products.

Organized label-sponsored showcases during SXSW and festival events, coordinating artist schedules, stage plots, and promotional campaigns. Served as primary point of contact for artists, agents, venues, and sponsors, maintaining strong professional relationships and ensuring all event needs were met.

Built customized growth plans for artists, aligning events and performances with streaming releases, content drops, and audience engagement goals. Managed full-cycle accounts receivable processes, including invoicing, payment tracking, and reconciliations, ensuring timely collections and accurate reporting.

Boosted Instagram engagement by 316% in Q1 2022 through strategic content creation. Designed visual marketing materials and coordinated campaign metrics reporting.

Led opening/closing operations and shift transitions to ensure operational excellence. Drove department profitability by optimizing inventory and meeting sales goals.

Ranked top 1% nationally in sales, generating $400K+ in revenue. Trained and coached staff on customer service and sales strategies.

Studied Music Business, gaining expertise in the industry's financial and operational aspects. Developed skills in artist management, event coordination, and marketing strategies.