Open to opportunities

Brooke Kurszewski

@brookekurszewski

Message

Energetic administrative professional focused on efficiency, organization, and team support.

United States

Message

What I'm looking for

I seek a role where I can apply administrative strengths and customer service expertise in a collaborative culture that values growth, clear processes, and meaningful community impact.

I am an energetic, detail-oriented administrative professional with experience in customer-facing banking roles and nonprofit advocacy. I deliver precise administrative support, build strong client relationships, and guide customers in adopting digital tools to simplify processes.

In banking roles, I managed account openings, transactions, and compliance while maintaining data accuracy and excellent customer service. I bring proficiency with Office software, CRM systems, and collaborative project work to streamline operations and support team goals.

As a volunteer advocate and educator, I provided crisis intervention, safety planning, and community outreach, driving awareness through content creation and partnerships to meet grant-funded deliverables and strengthen nonprofit impact.

Experience

Work history, roles, and key accomplishments

Current

Team Collaboration Associate

Current

Office Software

Jan 2025 - Present (11 months)

Provides administrative support and team collaboration services, improving office efficiency and organization since January 2025.

Microsoft Office Team Collaboration Project Management Data Entry Time Management Communication

Associate Banker

JPMorgan & Chase

May 2024 - Nov 2024 (6 months)

Helped customers open new accounts, guided use of digital banking tools, and built lasting relationships through attentive service from May 2024 to November 2024.

Customer Service Digital Banking CRM Software Compliance Data Entry Communication

Customer Experience Specialist

IncredibleBank

May 2024 - Nov 2024 (6 months)

Handled deposits, withdrawals, transfers, and payments while ensuring regulatory and security compliance and maintaining accurate customer records.

Cash Handling Regulatory Compliance CRM Software Customer Service Attention To Detail

Education

Degrees, certifications, and relevant coursework

Merrill High School

High School Diploma, High School Diploma

2013 - 2015

Activities and societies: Volunteered in social media campaigns, community speaking, and collaboration with nonprofit partners to raise awareness of confidential resources and advocacy.

Completed high school education at Merrill High School, focusing on community outreach and advocacy activities related to victim support and awareness.