Looking for a job

Emily Enright

@emilyenright

I am an experienced relationship banker and communications professional specializing in client relations and campaign execution.

United States

Message

What I'm looking for

I seek a client-facing role that leverages relationship management, strategic communications, and campaign execution in a collaborative, growth-oriented company that values compliance and measurable customer impact.

I am a relationship-focused banking professional who delivers exceptional customer service while maintaining strict compliance and operational standards. In my current role I resolved high-priority escalations and achieved a 99.1% customer satisfaction score in 2024.

I maintain a detail-oriented, deadline-driven approach that produced a 100% audit success rate through adherence to banking regulations and processes. I prioritize process efficiency and trust in fast-paced, customer-facing environments.

Earlier, as an account manager and PR practitioner, I led end-to-end campaign execution across marketing, digital, and creative channels and orchestrated media relations for high-profile events, including the Krispy Kreme Ladson grand opening. I built media lists, developed pitches and press releases, and supported influencer and social programs.

I hold a Bachelor of Arts in Communications with a minor in Hospitality and Tourism Management, made the Dean's List, and am a member of Lambda Pi Eta. I bring cross-functional collaboration, strategic communications, and project coordination skills to roles where client success and measurable impact matter.

Experience

Work history, roles, and key accomplishments

Current

Relationship Banker

Current

Bank of America

Nov 2020 - Present (4 years 10 months)

Foster trusted customer relationships by delivering exceptional service, resolving high-priority escalations to achieve a 99.1% customer satisfaction score in 2024, and maintained a 100% audit success rate through strict compliance.

Customer Relationship Management Regulatory Compliance Audit Management Retail Banking CRM Software Cross Selling

Account Manager

Little Dog Agency

Jan 2019 - Nov 2020 (1 year 10 months)

Served as the primary liaison for clients and led end-to-end multi-channel campaigns, driving client goals and increasing brand mentions and online visibility for events such as the Krispy Kreme Ladson grand opening.

Account Management Campaign Execution Media Relations Marketing Strategy Project Management Client Services Event Coordination Stakeholder Management

Media Communication Intern

Push the Envelope PR

May 2019 - Aug 2019 (3 months)

Supported media relations and PR campaigns through pitch development, press release writing, and social media content scheduling, contributing to influencer programs and targeted media outreach.

Media Relations Pitch Development Social Media Management

Public Relations Intern

Stuntman PR

May 2018 - Aug 2018 (3 months)

Supported event planning and execution, drafted press materials, coordinated media invites, and managed on-site logistics for hospitality and consumer goods clients to increase brand visibility.

Event Planning Press Materials

Public Relations Intern

Wired Island PR

Jan 2018 - May 2018 (4 months)

Assisted client initiatives and research, delivering insights that shaped messaging strategies and improved engagement metrics by 15%.

Research Messaging Strategy client support Market Analysis Content Development

Education

Degrees, certifications, and relevant coursework

College of Charleston

Bachelor of Arts, Communications

2015 - 2019

Activities and societies: Minor in Hospitality and Tourism Management; Dean's List; Lambda Pi Eta (Communication Studies honor society).

Completed a Bachelor of Arts in Communications with a Minor in Hospitality and Tourism Management at the College of Charleston from 2015 to 2019. Earned Dean's List recognition and membership in Lambda Pi Eta.