Open to opportunities

Courtney Christensens

@courtneychristensens

Medical billing specialist focused on compliant, cost-effective patient outcomes through accurate coding and efficient EHR workflows.

United States

Message

What I'm looking for

I’m seeking remote roles that leverage my compliance expertise, support cost-effective patient outcomes, and strengthen efficient billing operations—especially work that demands accurate coding, EHR coordination, and HIPAA-first reliability.

I’m an adaptable, organized, and motivated professional with proven experience in medical coding and billing, customer service, and administrative coordination. I’ve built a record of managing complex cases, ensuring regulatory compliance, and delivering high-quality patient outcomes, including maintaining 100% HIPAA compliance and zero audit discrepancies.

In remote healthcare settings, I use EHR systems to support inventory tracking, patient record updates, and provider communication, while managing 20+ daily DME/Oxygen cases and coding/billing 150+ items across 150+ insurance companies. I also bring strong operational support skills from roles in collections management (99% data accuracy; handling high-volume materials and databases) and customer-facing logistics that improved accuracy and coordination for fast-paced, high-volume environments.

Experience

Work history, roles, and key accomplishments

Current

Academic Coach

Current

Learning Rocks

Oct 2025 - Present (8 months)

Provided individualized K–8 academic support with reported 150% comprehension gains per school term. Coordinated remotely with parents and teachers to align student support and teaching efforts.

Academic Coaching Remote Instruction Student Progress Tracking Curriculum Support Scheduling coordination

Current

Billing Specialist

Current

Alpine Home Medical

Oct 2025 - Present (8 months)

Managed 20+ daily medical equipment cases and coded/billed 150+ DME/Oxygen items across 150+ insurance companies, including Medicaid and Medicare. Ensured 100% HIPAA compliance and maintained cost-effective patient outcomes with zero audit discrepancies while updating patient records in an EHR.

Medical Coding Medical Billing ICD 10 HCPCS HIPAA compliance Insurance Claims EHR Case Management Medicaid

Current

Actor, Director & Stage Manager

Current

Freelance Various Theater Companies

Jun 2018 - Present (8 years)

Worked as an actor, director, and stage manager across various theater productions. Coordinated rehearsals and production logistics while delivering performances and supporting successful show execution.

Acting Director Stage Management Rehearsal Production Coordination Performance Team Leadership Scheduling Logistics Management

Server & Cashier

Jurassic Taco

Jun 2025 - Oct 2025 (4 months)

Served 200+ customers per shift while maintaining high service accuracy in a fast-paced food truck environment. Processed $2,000+ in daily sales with 98% POS accuracy and coordinated 20+ monthly catering events with 99% accuracy in financial tracking.

POS systems Cash Handling Customer Service Order Accuracy Event Coordination Client Communication

Collections Management Assistant

Utah Valley University Fulton Library

Aug 2021 - May 2023 (1 year 9 months)

Cataloged and processed 1,000+ library materials daily while maintaining 99% data accuracy in the library system. Supported students and faculty using 270+ research databases and managed returns and organization of 510,000+ collection items to improve circulation efficiency.

Records Management Databases Customer Service Data Entry Circulation Support Organizational Skills