Courtney Chambers

I am a reliable, compassionate professional with over 10 years of experience in office administration, case management, customer service, and enrollment services. I specialize in supporting high caseloads, coordinating resources, and ensuring compliance with procedures and regulations.

In direct service roles I have managed 200+ homeless students, coordinated transportation and community referrals, and improved access to programs for families and young children. I connect clients to community resources and work closely with schools, shelters, and service partners to remove barriers to participation.

As an enrollment and administrative coordinator I increased preschool enrollment by 20% through process improvements and CRM lead follow-up, managed billing and reporting with QuickBooks, and trained 100+ staff on new childcare software. I consistently maintain accurate records and audit readiness for government-funded programs.

I also have remote experience as a personalized internet assessor and member support specialist, providing benefit navigation for Medicare/Medicaid members and evaluating online content for quality and relevance. I bring strong communication, attention to detail, and a service-oriented approach to every role.