Brittani Rollins

Responsible for overall case management of services for families in the Early Head Start Partnership Program. Duties include recruitment, documentation of eligibility, family assessments, and providing referrals for various services. Collaborates with families to ensure access to community resources and participates in staff-parent conferences.

Transported patients safely and assisted with entering and exiting vehicles. Delivered equipment and provided information to patients and visitors.

Provided administrative support for benefits programs, assisted with audits, and resolved customer inquiries regarding benefits and eligibility.

Reconciled data from various sources to ensure quality results for customer bases. Worked with provider offices to maintain accurate provider data and responded to inquiries.

Registered patients accurately and timely, verified insurance, collected co-pays, and managed patient data entry. Ensured compliance with HIPAA guidelines and assisted with scheduling appointments and filing documents.

Assisted child welfare workers with casework duties, supervised family visits, and maintained records. Collaborated with agencies for interagency referrals and reported client progress.

Reviewed and investigated disability claims, gathered data from various parties, and adjudicated claims in accordance with policies and regulations.

Assisted in the setup and oversight of service contracts, evaluated contract processes, and ensured timely turnaround of contract requests.

Currently enrolled at Joliet Junior College, pursuing further education to enhance my skills and knowledge in my field. Focused on developing competencies that will aid in my professional growth.

Graduated from Bartlett High School, where I developed foundational skills in communication and teamwork. Participated in various extracurricular activities that enhanced my leadership abilities.