At BlueCross BlueShield of South Carolina, I review and process more than 150 insurance claims daily while maintaining accuracy and compliance. I analyze coordination of benefits and policy coverage to determine payment outcomes.
I investigate complex claim discrepancies by gathering information from multiple sources and coordinating with providers, carriers, and internal departments. I document claim activity across claims processing systems and work toward timely resolutions.
At Spirit Logistics, I initiated and managed claims, reviewed documentation, and coordinated resolutions. I also handled customer inquiries and documented claim information using multiple applications.
Earlier, I educated clients on life insurance and final expense products at Lincoln Heritage Life Insurance Company, and handled billing, account, and technical service concerns at Charter Communications (Spectrum). I hold a Licensed Life Insurance Producer certification.
