Open to opportunities

Corinne Cody

@corinnecody

Message

I streamline customer service, scheduling, and high-volume operations using clear communication and technology.

United States

Message

What I'm looking for

I'm looking for a customer-facing operations role where I can use communication, scheduling, technology, and detail-oriented follow-through to support customers and keep fast-paced teams organized.

I've supported customers and fast-moving operations across healthcare, logistics, events, and sales. At Conifer Health Solutions, I checked in emergency room patients, verified insurance, collected co-payments, and scheduled appointments using Epic while protecting sensitive information under HIPAA.

At FedEx, I used handheld scanners to sort, route, track, and bin packages accurately in a high-volume environment. I collaborated with team members to keep conveyor operations and package flow running smoothly.

I've also led graveyard-shift operations at Catholic Community Services of Western, coordinating schedules, breaks, safety checks, documentation, and team communication. At Auto Trauma Transport, I used LPR technology, GPS, and digital reporting systems to verify vehicle information and communicate locations to dispatch.

My experience includes customer-facing cash handling, upselling, inventory coordination, compliance monitoring, and crowd safety at The Sales Family and White River Amphitheater. I bring an organized, detail-focused approach to supporting customers, teams, and daily operations.

Experience

Work history, roles, and key accomplishments

Package Handler

FedEx

Nov 2023 - Jun 2026 (2 years 7 months)

Operated scanning equipment to sort packages accurately and efficiently. Managed high-volume package handling with attention to detail and collaborated with team members to maintain smooth operations.

Scanning Attention To Detail Collaboration Inventory Management

Spotter Driver

Auto Trauma Transport

Sep 2025 - May 2026 (8 months)

Utilized License Plate Recognition technology and GPS systems to identify vehicles for repossession. Communicated detailed vehicle information to dispatch teams and maintained professional communication via digital reporting systems.

License Plate Recognition GPS Attention To Detail Digital Reporting

Alcohol Compliance

White River Amphitheater

May 2021 - Oct 2025 (4 years 5 months)

Verified patron identification to ensure compliance with age restrictions and monitored service staff to prevent over-serving. Ensured patrons exited safely and communicated effectively with team members to manage crowd safety.

Compliance Monitoring safety management

Stand Manager

The Sales Family

Aug 2025 - Sep 2025 (1 month)

Delivered excellent customer service by taking orders, handling cash transactions, and upselling menu items. Managed inventory levels, coordinated staff breaks, and operated food preparation equipment efficiently.

Customer Service Cash Handling Inventory Management Upselling Team Coordination

Team Lead

Catholic Community Services of Western

Nov 2023 - May 2024 (6 months)

Led graveyard shift team operations, ensuring staff adherence to schedules and break compliance. Maintained safety standards, monitored staff activity, and documented operational notes to support team efficiency.

Leadership Scheduling Compliance Management Team Coordination Documentation

Patient Access Representative II

Conifer Health Solutions

Jun 2021 - Sep 2022 (1 year 3 months)

Checked in emergency room patients, verifying and updating patient information accurately. Ensured HIPAA compliance, verified insurance coverage, and utilized Epic Software System for patient registration and scheduling.

Patient Registration HIPAA compliance Insurance Verification Epic Customer Service Multitasking