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Corey Feazel

@coreyfeazel

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QA professional at TrainerRoad who led web and mobile release testing and improved test coverage.

United States

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At TrainerRoad, I led QA operations for web and mobile releases, coordinating testing across engineering, product, and design teams. I managed release readiness, defect triage, and testing strategy to support reliable production deployments.

I also mentored QA analysts and improved testing workflows, increasing test coverage and team efficiency. As a Software QA Analyst, I performed functional, exploratory, regression, and user acceptance testing, and tracked defects using GitHub and Jira.

I'm currently a Claims Generalist Associate at Progressive Insurance, investigating coverage, liability, and total-loss claims through settlement. I have a B.S. in Applied Mathematics from University of Nevada, Reno.

Experience

Work history, roles, and key accomplishments

Current

Claims Generalist Associate

Current

Progressive Insurance

Jan 2025 - Present (1 year 9 months)

Investigates complex coverage, liability, and total-loss claims with high accuracy and attention to detail. Maintains communication with claimants and stakeholders to ensure timely resolution and manages claims through settlement.

Claims Investigation Customer Service Compliance Communication Skills

Lead Software QA Analyst

TrainerRoad

Jan 2022 - Dec 2025 (3 years 11 months)

Led QA operations for mobile and web releases, coordinating testing efforts across engineering, product, and design teams. Managed release readiness, defect triage, and testing strategy, and mentored QA analysts to improve workflows and test coverage.

QA Operations Release Management Test Strategy Defect Triage Mentorship Cross Functional Collaboration

Software QA Analyst

TrainerRoad

Jan 2016 - Dec 2022 (6 years 11 months)

Performed functional, exploratory, regression, and user acceptance testing for web and mobile applications. Tracked and documented defects using GitHub and Jira, and contributed to release planning and quality reviews.

Functional Testing Exploratory testing Regression Testing User Acceptance Testing GitHub Jira Defect Tracking

Ticket Writer

William Hill Sports Book

Jan 2015 - Dec 2016 (1 year 11 months)

Wrote tickets for sports betting operations.

Customer Support Agent

TrainerRoad

Jan 2014 - Dec 2016 (2 years 11 months)

Provided technical support via email and phone while assisting users with product troubleshooting. Tested pre-release builds and reported usability issues and defects to QA and engineering teams.

Technical Support Troubleshooting Testing Content Editing