Looking for a job

Merin varughese

@merinvarughese

Detail-oriented Quality Assurance Analyst with 5.5+ years of experience writing test plans, test strategies, and manual test cases that fully exercise

United States

Message

What I'm looking for

I’m available and eager to return to a full-time QA role.

I translated business requirements into traceable test cases for end-to-end payment workflows, reaching 90% test coverage across application releases.

I defined regression scope, estimated sprint testing effort, and executed smoke and regression testing. I also managed defects in JIRA and validated payment API requests and responses.

I collaborated with QA Leads and development squads on Salesforce Sales Cloud for NBCUniversal and Waters Corporation. I maintained a repository of 50+ regression scripts in Copado Selenium, reducing regression execution time by 30%; I’m now available to return to a full-time QA role.

Experience

Work history, roles, and key accomplishments

Technical Analyst

The Lenbrook Group of Companies

Feb 2024 - May 2024 (3 months)

Delivered first-level application and end-user support across 3 product lines, achieving a 95% first-contact resolution rate and resolving 350+ technical incidents within SLA. Logged and tracked 200+ support and QA issues, collaborated with developers and QA engineers to reproduce defects and validate fixes.

Application Support end user support Incident Management Ticketing Systems Defect Reproduction SLA Management Escalation Procedures Process Improvement

Quality Assurance Analyst

SADAD Electronic Payment System

Dec 2020 - Jul 2022 (1 year 7 months)

Translated business requirements into 250+ detailed test cases covering end-to-end payment workflows, achieving 90% test coverage. Defined regression scope, estimated test effort, executed smoke and regression testing, and managed defect lifecycle in JIRA.

Manual Testing Regression Testing Smoke Testing Test Case Design Jira Defect Management API Testing SQL Payment Systems Agile Scrum

Senior Quality Assurance Analyst

Capgemini

Jul 2017 - Nov 2020 (3 years 4 months)

Collaborated with QA Leads and development squads to translate business requirements into test cases for Salesforce Sales Cloud, ensuring test coverage for 200+ enterprise users. Built and maintained a centralized test case repository of 50+ regression scripts in Copado Selenium, reducing regression execution time by 30%.

Salesforce Test Case Design Regression Testing Copado Selenium Agile Scrum Exploratory testing Defect Management Stakeholder Communication