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Ayelen Laiker

@ayelenlaiker

Travel Agent at Asociación Mutual Campaña por Paraná, advising travelers and managing reservations.

At Asociación Mutual Campaña por Paraná, I provided personalized travel advice, prepared quotations, and managed travel reservations. I also handled customer inquiries and follow-ups through WhatsApp and email.

At Ribera Viajes, I designed and sold travel packages and used SABRE to quote and book flights. I also supported travelers before, during, and after their trips, including with documentation, migration requirements, and travel insurance.

Experience

Work history, roles, and key accomplishments

International Work Experience

Various Employers

Jan 2020 - Jan 2025 (5 years)

Gained international work experience in hospitality, production, agriculture, and other sectors across Denmark, Germany, Australia, and New Zealand. Performed effectively in fast-paced environments and collaborated with international teams.

Hospitality Housekeeping Kitchen operations Production Agriculture Vineyard Mining Cleaning Delivery Teamwork Communication Skills

Travel Agent

Ribera Viajes

Jan 2017 - Jan 2020 (3 years)

Provided customer service and personalized client support via multiple channels. Used SABRE reservation system for flight quotes and bookings, designed travel packages, and assisted travelers pre, during, and post-trip.

Customer Service Sabre Travel Planning Reservations Sales Documentation Travel Insurance

Tourist Information Officer

Secretaría de Turismo – Municipalidad de Paraná

Jan 2016 - Jan 2017 (1 year)

Participated in tourism projects and promotion of local destinations. Organized events, worked as a tour guide, and provided support to tourists.

Tourism Event Organization Tour Guiding Communication Skills Problem Solving

Receptionist

Posada Universo

Jan 2016 - Dec 2016 (11 months)

Handled guest reception, check-in/check-out coordination, and reservation management. Provided phone support in Portuguese and assisted guests during their stay.

Reception Reservations Customer Service Portuguese Hospitality

Tourist Information Officer

Ministerio de Turismo de la Nación

Jan 2014 - Jan 2015 (1 year)

Participated in tourism promotion activities through mobile units across Argentina. Provided tourist information and assistance to visitors and supported domestic tourism initiatives.

Tourism Promotion Customer Service Communication Skills

Travel Agent

Asociación Mutual Campaña por Paraná

Provided personalized customer service, travel advice, and sales of tourism services. Managed reservations, performed administrative tasks, and handled client inquiries via WhatsApp and email.

Customer Service Travel Planning Reservations Administrative Support WhatsApp Email