Confidence Orlu
@confidenceorlu
Customer Service Representative at Wright Portfolio Consult, resolving delegate inquiries at a three-day tourism and investment summit.
NigeriaWhat I'm looking for
At Wright Portfolio Consult, I serve as a point of contact for clients, partners, and the public, managing inquiries and helping ensure positive experiences.
I coordinated on-site registration for a three-day tourism and investment summit, engaging directly with delegates, VIPs, and dignitaries. I resolved issues on the spot and communicated calmly during busy events.
As a Youth Corps Member (NYSC) at St. Cicilia Academy, Umuahia, I mentored and coached students while maintaining attention to detail in a structured team environment.
My experience also includes processing test samples and maintaining records at NENS Diagnostic Laboratory, as well as supporting IT operations at Business School Firm. I hold a B.Tech. in Biomedical Technology and am a Licensed NISLT Member.
Experience
Work history, roles, and key accomplishments
Youth Corps Member (NYSC)
St. Cicilia Academy
Nov 2023 - Nov 2024 (1 year)
Mentored and coached students, building strong interpersonal and leadership skills. Maintained consistent attention to detail and follow-through in a structured team environment.
Fashion Trainee
Gaftr Fashion Academy
Feb 2024 - Aug 2024 (6 months)
Applied creativity and technical skill to modify and develop fashion styles using modern techniques and technology.
Industrial Trainee
NENS Diagnostic Laboratory
Aug 2021 - Dec 2021 (4 months)
Collected and processed test samples with strict attention to accuracy and established protocols. Maintained detailed records and participated in quality control procedures to ensure precision of results.
Media and Operations Lead
Wright Portfolio Consult
Served as a key point of contact for clients, partners, and the public, managing inquiries and ensuring smooth, positive experiences across engagements. Coordinated on-site registration for a major three-day tourism and investment summit, engaging directly with hundreds of delegates, VIPs, and dignitaries.
IT Intern
Business School Firm
Supported IT operations while communicating regularly with students, strengthening customer-facing communication skills.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
B.Tech., Biomedical Technology
2016 - 2022
Grade: Second Class Upper Division
B.Tech. in Biomedical Technology with Second Class Upper Division from 2016 to 2022.
University Demonstration Secondary School
West African Senior School Certificate Examination (WASSCE), General Studies
2010 - 2015
Completed West African Senior School Certificate Examination (WASSCE) from 2010 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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