At Enugu Electricity Distribution Company, I logged 30–50 customer complaints daily in a shared Google Sheet and followed up on requests through written correspondence with company offices. I also tracked cases and prepared communications using Google Sheets, Microsoft Word, and Excel.
Earlier at Enugu Electricity Distribution Company, I analyzed customer usage and energy consumption data, built reports and dashboards, and maintained data quality across customer and grid operations databases. As a self-employed fashion designer, I managed product planning through order fulfillment, using market insights to guide merchandise decisions.
