Confidence Manus
@confidencemanus
Business Analyst and data-driven finance professional delivering insights, reporting accuracy, and operational efficiency.
What I'm looking for
I’m a results-driven MSc Business Analytics graduate with over 4 years’ experience in financial operations, treasury, and customer-focused roles within the financial services sector. I’ve built a strong track record in account reconciliation, cash flow reporting, and stakeholder communication—turning financial data into decision-ready insights.
Most recently, I worked as a Treasury Operations Analyst managing and reconciling over 250 fixed deposit accounts, preparing weekly cash flow reports, and investigating discrepancies to ensure accuracy and compliance. Alongside this, I’ve supported process improvements and worked closely with auditors, and I’m now fully focused on a Business Analyst, Data Analyst, or Operations role where I can combine analytical skills with financial services experience.
Experience
Work history, roles, and key accomplishments
Digital Sales Supervisor
FastCredit
Sep 2021 - Jan 2022 (4 months)
Generated new business leads via phone, email, and SMS campaigns, increasing sales by 15% within one month. Developed targeted sales strategies and improved product uptake by 25%, while training and supervising 6 new team members.
Treasury Operations Analyst
FastCredit
Mar 2018 - Sep 2021 (3 years 6 months)
Managed and reconciled 250+ fixed deposit accounts to ensure accuracy and compliance. Prepared weekly cash flow reports, executed electronic fund transfers, resolved account discrepancies, and supported internal and external audit processes.
Customer Service Manager
FastCredit
Mar 2017 - Mar 2018 (1 year)
Managed customer interactions and ensured queries and complaints were resolved efficiently. Maintained accurate customer records, supported clients in selecting suitable financial products, and improved customer satisfaction through effective communication and problem resolution.
Education
Degrees, certifications, and relevant coursework
Dublin Business School
Master of Science in Business Analytics, Business Analytics
2022 - 2023
Completed an MSc in Business Analytics with coursework in data analysis and visualization, applied statistics and machine learning, business intelligence, and data mining.
Obafemi Awolowo University
Bachelor of Agriculture (Agricultural Economics), Agricultural Economics
2008 - 2014
Earned a B.Agric in Agricultural Economics, studying foundational and applied topics in agricultural economics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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