steffy sebastian

Retail role held alongside MSc studies, providing sales support and customer service.

Retail role held alongside MSc studies, providing customer assistance and support.

Produced monthly reporting cycles and ad-hoc analysis for the US management team, including P&L, performance, waterfall, audit, error and no leads left behind reports. Validated, reconciled and audited each report before release, checking accuracy and consistency across multiple source platforms.

Supported daily branch financial operations including transaction supervision, reconciliation of instruments and accurate scrutiny of customer documentation within defined SLAs. Coordinated across relationship managers, product, operations and dealing room teams to obtain approvals and track transactions through to completion.

Prepared cost estimates, financial breakdowns, and budgeting for client itineraries and vendor contracts. Coordinated with vendors to optimize cost structures and negotiate pricing.

Worked under the Quality Control Department on an RFID-based asset classification project, improving tracking accuracy and audit readiness. Documented operational workflows and analyzed SAP-driven data processes.

Grade: 66.56% (2nd class honours, grade 1)

Activities and societies: Main project and research paper: Bridging Trust and Technology: Comparative User Insights on Robo-Advisory Platforms in India and Europe.

MSc in Financial Technology and Economics with a focus on economics and financial technology. Achieved 66.56% (2nd class honours, grade 1).

Grade: CGPA: 7.78/10.00

Activities and societies: Main project and research paper: A Study on relationship between Exchange Rate and Stock Index with reference to Indian Market.

MBA in Finance and Marketing with a CGPA of 7.78/10.00.

Grade: CGPA: 7.72/10.00

Activities and societies: Main project: An Evaluation of the performance of Agriculture Loan in Kuttanadu Taluk.

Bachelor of Commerce in Computer Application with a CGPA of 7.72/10.00.