Open to opportunities

Comfort Olaniyan

@comfortolaniyan

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Customer support professional skilled in scheduling, billing, and precise documentation.

Canada

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What I'm looking for

I’m looking for a remote, customer-focused role with full-time or part-time flexibility—where I can handle inquiries end-to-end, schedule and coordinate services, support billing/payment processes, and keep accurate documentation while delivering empathetic, reliable support.

I’m a customer-focused professional with 3+ years of experience supporting clients, resolving issues, and coordinating service delivery in fast-paced, customer-facing environments. In medical officer roles, I handled high volumes of inquiries while maintaining accuracy, confidentiality, and clear documentation.

I also bring hands-on remote customer support experience from scheduling handyman/repair technicians, confirming service details, matching jobs to appliance types/models, and managing invoicing and payment coordination. I’m highly proficient with Microsoft Word, Google Docs, email, and calendar management, and I work well with CRM/scheduling tools and EMR systems.

Experience

Work history, roles, and key accomplishments

Medical Officer

Obafemi Awolowo University Teaching Hospitals

Jun 2022 - Mar 2026 (3 years 9 months)

Provided empathetic client support by clearly explaining complex information, resolving high volumes of inquiries, and maintaining detailed digital records. Coordinated follow-ups and schedules to ensure timely service delivery while ensuring confidentiality, accuracy, and compliance with guidelines.

Customer Support Client Communication Scheduling Confidentiality Digital Records Problem Solving

Temporary Customer Support Rep

AP Appliance Repair

Jun 2021 - Aug 2021 (2 months)

Scheduled handyman and repair technicians by appliance type and model, and confirmed service details with customers via phone and email. Managed invoicing and payment coordination, updated customer records in internal systems, and resolved customer questions related to services, scheduling, and billing.

Customer Support Scheduling Billing Support Invoicing