Collins Sintim
@collinssintim
I resolve complex customer issues across healthcare, appliances, and tax software.
United StatesWhat I'm looking for
I've supported customers at Safe Ride Health, GE Appliances, and TurboTax, resolving issues across healthcare transportation, appliance service, and tax software.
At Safe Ride Health, I coordinate non-emergency medical transportation, verify eligibility and benefits, resolve ride disruptions, and document member cases while maintaining HIPAA compliance.
I've handled phone, email, text, chat, and video support, using tools including Salesforce and Oracle EBS to own cases through resolution, meet quality standards, and improve customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Safe Ride Health
Feb 2026 - Aug 2026 (6 months)
Coordinated non-emergency medical transportation for members, ensuring timely scheduling and ride confirmations. Resolved transportation issues and documented interactions in CRM while maintaining HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
Collins hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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