At Invisible Technologies, I provided customer support for CHOCO using Salesforce and supported Powur customers through live chat using Zendesk. I responded to questions and service issues, clarified information, and guided customers toward appropriate solutions.
I also handled outbound calls for DoorDash to people who had expressed interest in hemp-derived products and to businesses selling them.
At Nouvic Corporation, I provided customer service through telephone sales and consulting, calling customers and prospects in the United States and Canada. I listened to customer needs and presented appropriate services.
My training includes Artificial Intelligence A–Z: Build an AI with ChatGPT and Teaching English as a Foreign Language. I speak and write in English and French.
