Mayah Ornella Mboutor Fonji
@mayahornellamboutorf
Customer Support Specialist at Motors Enterprise who handled customer enquiries and complaints and supported memorable customer experiences.
CameroonWhat I'm looking for
At Motors Enterprise, I handled customer enquiries, requests and complaints with empathy, patience and professionalism. I solved customer problems and worked with colleagues using Microsoft Teams and Slack to resolve issues.
As a Sales Representative at Beyond Beauty Cameroon, I engaged prospects and customers by phone, email and in person at networking events. Consistent outreach and follow-up increased sales by 20%.
At Quest International, I advised customers on products and services, answered their questions and maintained relationships through consistent follow-up. I hold degrees in Business Administration, Translation and Interpreting, and Sales and Commerce, and can support customers in English and French.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Motors Enterprise
Jun 2024 - Jan 2026 (1 year 7 months)
Handled customer enquiries, requests and complaints with empathy and professionalism. Solved customer problems with a critical-thinking, detail-oriented approach and supported customer satisfaction and loyalty.
Sales Representative
Beyond Beauty Cameroon
Oct 2022 - Jul 2023 (9 months)
Engaged prospects and customers by phone, email and in person at networking events. Increased sales by 20% through consistent outreach and follow-up.
Sales Representative
Quest International
Jul 2021 - Aug 2022 (1 year 1 month)
Advised customers on products and services and addressed their questions. Maintained relationships with customers through consistent follow-up.
Education
Degrees, certifications, and relevant coursework
University of Buea
Bachelor's Degree, Business Administration
2021 - 2024
Bachelor's Degree in Business Administration from 2021 to 2024.
University of Buea
Bachelor's Degree, Translation and Interpreting
2020 - 2023
Bachelor's Degree in Translation and Interpreting from 2020 to 2023.
Government High School
Advanced Level Certificate, General Studies
Advanced Level Certificate.
University of Buea
Bachelor's Degree, Sales and Commerce
2018 - 2021
Bachelor's Degree in Sales and Commerce from 2018 to 2021.
Government High School
Ordinary Level Certificate, General Studies
Ordinary Level Certificate.
Tech stack
Software and tools used professionally
Availability
Location
CameroonAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Mayah Ornella ?
You can contact Mayah Ornella and 90k+ other talented remote workers on Himalayas.
Message Mayah OrnellaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
