At Letonix, I support customers through live chats, onboarding, KYC, payment dispute investigations, and internal ticketing. I identify user needs, resolve issues, and work with relevant departments to improve customer service.
Previously, I kept office operations organized at Lida Textile, managing schedules, records, documents, correspondence, and meetings.
My earlier experience includes warehouse operations at Unilever Nigeria, sales management at KSL Investment Group, and teaching English at Government College Surulere. I bring experience in customer service, sales development, administration, inventory processes, and communication.
