Divina Luz Pabroquez

I’m a detail-oriented Virtual Assistant and IT Support Specialist with 6+ years of experience supporting administrative operations and responsive customer service across fast-paced environments.

I’ve handled high-volume transactions while maintaining accurate records and organized data systems—supporting business operations through reliable, tech-driven workflows that keep everything moving efficiently.

In customer-facing and branch roles, I’ve delivered clear communication and strong documentation practices, preparing reports and addressing issues with a focus on accuracy and problem-solving.

I also bring hands-on IT support experience, including troubleshooting and system maintenance, plus practical tools for content creation and support tasks (Canva/Photoshop) that help businesses stay consistent online.