Open to opportunities

Ma Cristina Bico

@macristinabico

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Detail-oriented virtual assistant specializing in admin, chat support, and bookkeeping.

Philippines

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What I'm looking for

I seek remote roles where I can provide accurate admin and chat support, grow technical skills, and work with a collaborative, learning-focused team.

I am a detail-oriented administrative virtual assistant and chat support specialist with experience in customer service, administrative support, basic bookkeeping, and creative design for logos and promotional templates. I hold certifications in Cybersecurity, Commercial Real Estate, and Audit, and have training in Power BI and AI, which complement my tech-savvy approach to remote support.

I have hands-on experience managing cash transactions, reconciliation, inventory support, and long-term private-family support roles that included tutoring and household service delivery. I am highly adaptable, committed to accuracy and timeliness, and eager to learn platforms such as Zendesk, Freshdesk, HubSpot, Intercom, and Slack to expand my remote support capabilities.

Experience

Work history, roles, and key accomplishments

Nanny and Tutor

Private Family

Oct 2016 - Jul 2024 (7 years 9 months)

Provided childcare and tutoring services, preparing meals and beverages and delivering personalized educational support over an extended placement for multiple children.

Childcare Tutoring Time Management Communication Lesson planning

Cashier and Sales Assistant

SM Surplus

Nov 2015 - Apr 2016 (5 months)

Managed cash transactions and daily reconciliation while handling customer inquiries and supporting inventory management and merchandising to maintain smooth store operations.