Colin JohnsonCJ
Open to opportunities

Colin Johnson

@colinjohnson

Dedicated customer service professional with a passion for helping others.

United States
Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while providing opportunities for growth and leadership.

I have a wide array of experience, but I am looking to create a career I can really dive into. With close to two years at Buc-ee’s, a staple store of the highest customer care, I was able to experience a multitude of different interactions to adapt and provide the best customer experience possible. I became passionate about serving others and eager to take on new responsibilities and leadership roles.

I often find new challenges fulfilling, always working to streamline workflow while improving the final product. My experience as a Scheduler at MTMcare involved working with hundreds of insurance members daily, ensuring their needs were met through efficient processes. I thrive in environments that require strong customer interaction and problem-solving skills, and I am excited to bring my dedication to a new role.

Experience

Work history, roles, and key accomplishments

MT

Care/Scheduler

MTMcare

Apr 2022 - Sep 2024 (2 years 5 months)

Worked with hundreds of insurance members daily to ensure their needs were met. This role heavily relied on customer interaction while efficiently utilizing the Microsoft Suite to streamline processes for elderly members.

AP

Groundskeeper

Ascent Properties

Jan 2022 - Apr 2022 (3 months)

Maintained four apartment properties, ensuring they were clean and assisting with daily move-outs. Helped with various tasks, including supporting builders and renters on multiple properties.

CA

Captioning Agent

CaptionCall

Mar 2021 - Jan 2022 (10 months)

Worked remotely, requiring strong technology knowledge and troubleshooting skills. Took incoming calls with a professional attitude to relay information quickly and accurately.

BS

Maintenance Attendant

Buc-ee's Convenience Store

Jan 2021 - Mar 2021 (2 months)

Provided customers with a pristine store environment, adhering to Buc-ee's standards. Performed various duties including warehouse stocking, trash removal, and janitorial tasks while maintaining strong customer relations.

BS

Cashier and Beverage Associate

Buc-ee's Convenience Store

Jun 2019 - Jan 2021 (1 year 7 months)

Provided fresh coffee, tea, and drinkware while maintaining a clean store and work area. Performed various tasks to minimize lines and keep the store stocked, prioritizing customer satisfaction.

SD

Guidance Department Internship

Staples School District

May 2019 - Jun 2019 (1 month)

Performed various administrative functions, including filing, mail delivery, sorting, office cleaning, and bookkeeping. Monitored social media and online sources to streamline information flow and news availability.

Education

Degrees, certifications, and relevant coursework

SS

Staples High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Colin Johnson - Care/Scheduler - MTMcare | Himalayas