Coco Queen

I’m a dedicated, results-driven Shift Manager with over two years of leadership experience in a fast-paced quick-service restaurant environment. I’m known for leading shifts with authority and professionalism while keeping day-to-day operations running smoothly.

I maintain a safe, clean, and efficient work environment in compliance with health and safety regulations. I focus on operational standards, so customers feel taken care of and teams can perform at their best.

I delegate tasks effectively, coach team members, and keep staff morale and productivity high. I handle escalated concerns confidently through conflict resolution, while delivering exceptional customer service and maintaining steady time management.

I also manage opening and closing duties, including cash management and safe balancing. I turned down an Assistant Manager promotion to maintain flexible scheduling, but I’m still committed to leadership—and I’m seeking to advance into a General Manager role.