Open to opportunities

Jt Watts

@jtwatts

I am an experienced retail and restaurant manager delivering operations, team leadership, and exceptional customer service.

United States

Message

What I'm looking for

I'm seeking a management role in retail or food service where I can lead teams, improve operations and inventory control, ensure compliance, and deliver excellent customer service while advancing into higher leadership.

I am a results-driven restaurant and retail manager with over eight years of progressive experience leading teams, controlling inventory, and managing POS and cash operations across fast-food and retail environments. I have advanced from crew roles to shift and general management, consistently improving service consistency and operational efficiency.

I bring proven strengths in shift management, staff training, food handling and safety (ServSafe), and inventory control, with a track record of meeting performance and customer service goals. I seek opportunities to continue developing leadership skills and contribute to streamlined operations and excellent guest experiences.

Experience

Work history, roles, and key accomplishments

Current

Team Associate

Current

Walmart

Nov 2024 - Present (9 months)

Support store operations through merchandise stocking, cashiering, and inventory control to maintain product availability and customer satisfaction.

Customer Service Inventory Control POS Stocking Retail Math

Shift Manager

Sonic Drive-In

Apr 2022 - Oct 2024 (2 years 6 months)

Led shift operations including staff scheduling, training, and cash handling to ensure consistent service and compliance with food safety standards.

Shift Scheduling Staff Training Food Safety POS Scheduling Inventory Control

Shift Manager

Taco Bell

Oct 2021 - Apr 2022 (6 months)

Managed daily shift activities, trained crew on food handling and POS procedures, and maintained cash reconciliation and cleanliness standards.

POS Staff Training Food Preparation

General Manager

Hardee's

Dec 2019 - Sep 2021 (1 year 9 months)

Oversaw restaurant operations, inventory control, and staff performance to meet service and food safety standards. Implemented process improvements to streamline shifts and maintain operational consistency.

Inventory Control Food Safety Scheduling Process Improvement POS