Ashley User
@ashleyuser11
Experienced shift manager with strong operations leadership and customer-focused hospitality skills.
What I'm looking for
I am an experienced shift manager with a proven record leading frontline teams in fast-paced restaurant and fuel retail environments, improving customer satisfaction and operational efficiency. I coach staff, resolve escalations, and implement process improvements that drive performance.
My background includes roles at national brands where I managed multiple projects, negotiated vendor terms, and ensured compliance with health and safety regulations. I bring hands-on culinary and kitchen management experience combined with cash-handling and POS expertise.
I prioritize team development, morale, and consistent service delivery, and I seek opportunities to contribute leadership, organizational discipline, and customer-focused solutions to a growing hospitality or retail operations team.
Experience
Work history, roles, and key accomplishments
Shift Manager
Little Caesars Pizza
Mar 2025 - Jun 2025 (3 months)
Led shift operations, coached staff, and implemented service protocols that improved customer satisfaction and streamlined processes. Managed projects, resolved escalated customer issues, and fostered stakeholder relationships to support growth.
Shift Manager
Marathon Petroleum
Mar 2021 - Apr 2024 (3 years 1 month)
Led store shift teams, drove sales growth through staff training and motivation, and managed financial and operational compliance. Negotiated vendor terms, resolved customer escalations, and coached employees for development.
Cook / Prep
Jack's Family Restaurants
Sep 2021 - Apr 2022 (7 months)
Prepared and plated menu items to quality and safety standards, maintained sanitation and portion control to reduce waste, and collaborated with the kitchen team on menu planning and supply ordering.
Education
Degrees, certifications, and relevant coursework
High School (unspecified)
High School Diploma or GED, General Education
Completed a high school diploma or GED credential.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Ashley?
You can contact Ashley and 90k+ other talented remote workers on Himalayas.
Message AshleyFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
