Cnajee Charlton

I am a dedicated Resolution Specialist with over five years of experience in the healthcare and insurance sectors. My expertise lies in reviewing, researching, and processing claims, ensuring accuracy and compliance with established standards. At Honor HealthCare, I have consistently met productivity goals while analyzing trends and providing insightful reports to improve operational efficiency.

Previously, I worked as a Claims Specialist at Progressive Ins, where I honed my customer service skills and managed complex inquiries from both internal and external stakeholders. My ability to prioritize tasks and communicate effectively has been instrumental in resolving claims efficiently and maintaining high customer satisfaction levels.

Throughout my career, I have demonstrated a commitment to continuous improvement, engaging in internal audits and coaching to enhance team performance. I am passionate about leveraging my skills to contribute to a dynamic team focused on delivering exceptional service and achieving organizational goals.