Looking for a job

John Miguel Molina

@cloudrosemage

I am a remote operations support and junior data analyst currently studying aeronautical engineering with a passion for astronomy.

Philippines

Message

What I'm looking for

I am looking for one of the following positions:

Data Analytics
Business Intelligence Analytics
Operations Support
Administrative Support

I am a data analyst and operations support with over two years of combined experience in the corporate industry for customer service for medical insurance and telecommunications services, insurance underwriting for property, vehicle, and business assets, and in digital marketing operations. I bring a strong proficiency in data analytics, stakeholder coordination, project management, and research and development.

I am currently an aeronautical engineering student pursuing my passion for flight and employed as a remote operations support.

In my free time, I wander through my curiosity for astronomy by spending time on astronomic research, playing with the science of data, and studying the linguistics of Nihongo.

Experience

Work history, roles, and key accomplishments

Digital Marketing Operations Executive

Outsourced Doers

Sep 2025 - Mar 2026 (6 months)

Digital Marketing Assistant at Outsourced Doers (Remote) since September 2025, responsible for managing and optimizing social media campaigns, creating audiovisual marketing assets and a business website, and analyzing sales and business data to support marketing strategy and decision-making.

Insurance Underwriting Support

Deployed

Apr 2025 - Aug 2025 (4 months)

Underwriting Support Specialist for a New Zealand financial account (April–August 2025), handling policy cancellations and coverage adjustments, performing financial risk assessments across insurance lines, and managing administrative, accounting, and coordination tasks.

Insurance Verification Insurance Terminology Underwriting Underwriting Guideline Knowledge Underwriting Practices Underwriting Operations Underwriting Strategy Customer Support

Medical & Technical Customer Support

Alorica

May 2023 - Feb 2025 (1 year 9 months)

Customer Experience Representative and Member Services Advocate (May 2023–February 2025), supporting U.S. business and healthcare clients by resolving telecom, billing, and insurance issues, managing CRM records and compliance documentation, and collaborating with providers and internal teams to ensure accurate, timely case resolution.