John Miguel Molina

I am an Operations Support, Data Analyst, and AI Data Annotator with nearly three years of experience across healthcare and technical customer support, insurance underwriting, digital marketing operations, CRM data maintenance, reporting, research, and structured quality-control workflows.

My work has involved validating customer and business records, handling HIPAA-sensitive healthcare information, supporting insurance documentation and financial risk checks, coordinating with stakeholders, maintaining CRM accuracy, preparing reports, and supporting remote business operations. I also work on aviation-focused AI training data through high-accuracy ATC and pilot audio transcription, speaker identification, and guideline-based annotation.

My technical toolkit includes Excel, Google Sheets, SQL, Power BI, Python fundamentals, CRM systems, Google Workspace, Microsoft 365, Notion, Basecamp, Slack, Labelbox, and AI-assisted workflow tools. I am especially interested in roles involving operations support, data analysis, research, data quality, documentation, AI evaluation, annotation, and process improvement.

I bring a calm, detail-oriented approach to complex and repetitive work, with a focus on accuracy, confidentiality, clear communication, and reliable execution.