Céline Niyomusaba

I am a proactive, customer-focused professional with experience in social media management, customer care, cashiering, and front-office reception. I combine a technical foundation in electronics and telecommunications with strong communication and problem-solving skills.

I have developed and executed social media strategies, managed content calendars, created posts for Facebook, Instagram and WhatsApp Business, and used Canva and scheduling tools to support campaigns. I monitor analytics and improve engagement through data-driven adjustments.

In hospitality and retail roles I greeted customers, handled transactions, maintained accurate records, and supported services across phone, in-person, and online channels. My customer care experience includes providing empathetic support via calls, messages, and social platforms to ensure high satisfaction.

I am a quick learner who works well in teams, manages time effectively, and leverages Microsoft Office and basic analytics tools to deliver results. I seek opportunities where I can grow my social media and customer service expertise while contributing to customer-centric, collaborative teams.