Claudia M Palo
@claudiampalo
Retired Social Insurance Specialist with entrepreneurial experience.
United StatesWhat I'm looking for
With over two decades of experience as a Social Insurance Specialist at the Social Security Administration, I have dedicated my career to serving the public and ensuring that individuals receive the benefits they deserve. My tenure from 1998 to 2019 was marked by a commitment to excellence, culminating in receiving the prestigious Commissioner’s Citation Award in January 2015 for my outstanding service.
In addition to my role in public service, I am the Owner and President of American Innovative Printing, a position I have held since 2017. This entrepreneurial venture has allowed me to apply my skills in management and customer service, further enriching my professional journey. My background in sales as a Sales Associate at Macy’s has also equipped me with valuable insights into client relations and business operations.
Experience
Work history, roles, and key accomplishments
Owner/President
American Innovative Printing
Jan 2017 - Present (8 years 6 months)
Founded and currently manage American Innovative Printing, overseeing all business operations, client relations, and service delivery since 2017.
Social Insurance Specialist
Social Security Administration
Feb 1998 - Jan 2020 (21 years 11 months)
Worked as a Social Insurance Specialist for over 20 years, providing assistance and information regarding social security benefits. Recognized with the Commissioner’s Citation Award in January 2015 for outstanding service.
Sales Associate
Macy's (FKA Jordan Marsh)
Mar 1994 - May 1998 (4 years 2 months)
Worked as a Sales Associate, providing excellent customer service, assisting customers with purchases, and maintaining store presentation from 1994 to 1998.
Education
Degrees, certifications, and relevant coursework
GCGranite State College
Bachelor of Science, Criminology
Grade: Cum Laude
Self-designed major in Criminology with a focus on understanding criminal behavior and the justice system.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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