Open to opportunities

Claudette Caba Fernandez

@claucaba

Message

Bilingual digital marketing assistant focused on customer engagement.

Dominican Republic

Message

What I'm looking for

I seek a role where I can apply bilingual marketing and customer-service skills, create engaging content, support rebranding, and use analytics to improve campaign performance in a collaborative, growth-oriented team.

I am a bilingual digital marketing assistant and customer service professional with hands-on experience creating audience-focused content, managing community engagement, and improving service quality. I have led marketing initiatives, overseen publication schedules, coordinated promotions, and used analytics to evaluate campaign performance.

I contributed to a successful company rebranding as a community manager and developed multimedia content (text, images, video) tailored to target audiences. I hold a Bachelor's degree in Marketing (2025) and a Google Marketing Digital E-Commerce professional certificate.

Experience

Work history, roles, and key accomplishments

Community Manager

English Language Institute

Jan 2022 - Jan 2025 (3 years)

Developed and published audience-focused text, image, and video content, managed publication schedules and promotions, and used analytics to evaluate campaign performance from 2022–2025.

Content Strategy Social Media Video Production Editorial Calendar Community Engagement Analytics

Digital Marketing Assistant

Voice Team Company

Dec 2020 - Dec 2021 (1 year)

Supported digital marketing and customer service efforts by creating targeted social content, improving engagement, and contributing to rebranding that refreshed the company identity.

Content Creation Community Management Social Media Brand Design Customer Service