Open to opportunities

Claire Suh

@clairesuh

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Senior product leader driving responsible AI, privacy, and accessible consumer experiences.

United States

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What I'm looking for

I seek senior technical product roles where I can lead responsible AI, privacy, and accessibility initiatives in cross-functional teams at mission-driven organizations.

I partner with research scientists, software engineers, legal, and policy experts to build AI technology grounded in responsible development and operationalize end-to-end strategies for large language models, data governance, and accessibility.

At Amazon I led cross-functional teams to deliver SAFE AI programs, Alexa accessibility features with 1.4M monthly active users, and the CATSCAN data governance tool that enabled 3k+ developers to manage compliance across global privacy policies.

I bring a background spanning defense AI governance, product management for hardware and enterprise software, and policy-focused fellowships—combining technical program leadership, stakeholder engagement, and measurable product impact.

Experience

Work history, roles, and key accomplishments

Current

Sr. Product Manager, Technical

Current

Amazon

Jun 2024 - Present (1 year 8 months)

Leading technical product efforts focused on AI across Amazon since June 2024, partnering with research, engineering, and policy teams to build responsible AI technology and drive product strategy.

Product Strategy Stakeholder Management AI Governance

Artificial Intelligence Specialist

Department of Defense

Apr 2024 - Jun 2024 (2 months)

Provided authoritative AI/ML strategy, architecture, and governance for Joint Staff and Combatant Commands, producing strategic plans and ensuring rapid delivery of AI-enabled solutions to the warfighter while representing the Joint Staff on DoD AI governance councils.

AI Governance Systems Architecture Stakeholder Engagement

Sr. Product Manager, Technical

Amazon

Apr 2021 - Feb 2024 (2 years 10 months)

Defined end-to-end strategy for training large language models and operationalized SAFE AI program to deploy automated bias detection, accessibility features, and differential privacy, driving a 20% improvement in speech recognition for atypical speech and 1.4M monthly active users for the feature.

Product Management Data Engineering Accessibility

Product Manager - Hardware

Alarm.com

Jun 2020 - Apr 2021 (10 months)

Defined product strategy and roadmap for smart home firmware integration with major ISPs covering 70%+ market share and launched a digital onboarding process that saved $120 per customer in install costs.

Product Strategy IoT Firmware Go To Market Partner Management Cost Optimization UX

Product Manager

Procore Technologies

Nov 2018 - Jun 2020 (1 year 7 months)

Led discovery and rollout of configurable/custom fields with >75% adoption, and designed product roadmap operations for a $250M ARR product organization, coordinating UX, engineering, and GTM across 2,000+ teams.

Product Discovery Roadmapping Mobile Web UX Research Analytics SaaS

Project Management Fellow

Microsoft

May 2018 - Dec 2018 (7 months)

Scoped and scaled AI for Good regional grants as project field lead and supported corporate policy research on future of work and public-private partnerships.

AI for Social Good Program Management Grants Management Policy Research Project Scoping

Program Manager

General Assembly

Apr 2016 - Feb 2017 (10 months)

Drove affiliate, content, and social marketing for the DC market and managed regional operations coordinating 93 contractors and 1,370+ partners to scale classes and workshops.

Program Management Marketing Operations Partner Management Event Coordination Regional Growth

Consultant, Transfer Pricing

Deloitte

May 2015 - Apr 2016 (11 months)

Advised on international tax strategy for global media distribution and medical technology manufacturing clients, specializing in transfer pricing analysis and compliance.

Transfer Pricing International Tax Financial Analysis & Compliance Excel

Education

Degrees, certifications, and relevant coursework

University of Pennsylvania

Master of Arts, Public Administration

Grade: 3.8 GPA

Activities and societies: Data Science Fellow; Lauder Fellow; Wharton Elected Leader Incubator; Net Impact Social Equity Fellow; Penn Graduate Students Association Director of External Affairs; Penn First-Gen Student Advisory Board

Master of Arts in Public Administration with a focus on data science and public policy; maintained a 3.8 GPA and held distinctions including Data Science Fellow and Lauder Fellow.

Georgetown University

Bachelor of Arts, Government

Activities and societies: Dean's List; Phi Beta Kappa; 1789 Scholarship; Honor Council; National Society of Collegiate Scholars; White House OMB Internship; Science in the Public Interest grantee

Bachelor of Arts in Government with a minor in Philosophy and Bioethics; recognized on the Dean's List and inducted into Phi Beta Kappa.