Claire L
@clairel
Versatile professional skilled in operations, training, procurement, and customer service.
What I'm looking for
I am a highly motivated professional with a strong work ethic and a commitment to service and integrity. My experience spans various roles in customer service and operations, where I have consistently demonstrated my ability to adapt and thrive in dynamic environments. I excel in training and mentoring new employees, fostering a collaborative atmosphere that enhances team performance and operational efficiency.
Currently, I serve as a Shop Administrator at GFL Environmental, where I conduct training sessions for new hires and manage purchase orders across multiple locations. My previous roles have equipped me with exceptional skills in data entry, crisis management, and handling sensitive information, ensuring compliance with company policies and legal requirements. I take pride in my ability to interact professionally with diverse levels of management and customers, always striving to provide exceptional service.
Throughout my career, I have been recognized for my ability to process high-volume incoming calls and monitor critical operations, ensuring safety and efficiency. I am passionate about continuous improvement and dedicated to contributing positively to any team I join.
Experience
Work history, roles, and key accomplishments
Shop Administrator – Multi-Loc.
GFL Environmental
Jan 2023 - Present (2 years 10 months)
Provide operational support to leadership across three sites, ensuring seamless communication and task completion.
Coordinate vendor activity, track purchases and invoices through Workday, and maintain detailed spreadsheets.
Recognized for professionalism and problem-solving under pressure.
Managed high volumes of regulated client communications and eligibility verifications.
Adapted quickly to shifting compliance guidelines and supported customers during peak periods.
Operations assistant
Ocean Shipholdings, Inc.
Jan 2020 - Mar 2021 (1 year 2 months)
Supported property and logistics functions, coordinating shipping and vendor communications.
Maintained documentation for audits and facilitated accurate inventory management.
Senior Dispatcher / Instructor
Various law enforcement agencies
May 2002 - Sep 2019 (17 years 4 months)
Managed time-sensitive, high-volume communication across police, EMS, and fire units.
Handled confidential data in CAD, RMS, and OpenFox systems under strict procedural standards.
Supported command staff, detectives, and officers with documentation and real-time coordination.
Provided classroom and on-the-job training to new hires in dispatch systems and field communications.
Education
Degrees, certifications, and relevant coursework
Wharton County Junior College
Certificates
1998 - 2001
Completed Texas Police Academy
Shenendehowa High School
High School Diploma, General Education
1995 - 1997
Completed high school education, obtaining a diploma with a focus on foundational academic skills.
Johnson & Wales University
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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