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Christian Karlos Weidmann

@ckweidmann

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Operations manager optimizing sales operations and enablement for DACH markets.

Philippines

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What I'm looking for

I seek roles where I can lead sales operations and enablement, build scalable processes, and develop remote teams in a collaborative, growth-oriented environment.

I am an operations manager specializing in sales operations and enablement for DACH executive search, with a track record of building scalable outreach infrastructure, migrating prospect tracking to Salesforce, and leading cross-cultural remote teams to deliver 100–150 qualified client meetings monthly.

I focus on process optimization, workflow automation, and people development—having built AI-powered lead qualification, standardized SOPs and training systems that enabled team independence and improved efficiency across five consultants while supporting multi-million CHF pipelines.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Kienbaum AG

Sep 2025 - Present (9 months)

Lead a remote team of 4 supporting 5 senior consultants across the DACH market, delivering 100–150 qualified client meetings monthly and managing a CHF 2M+ pipeline; implemented Salesforce and operational standards to centralize prospect tracking and improve team interchangeability.

Salesforce Sales Operations Workflow Automation LinkedIn Sales Navigator Sales Enablement Team Leadership Process Optimization Pipeline Management

Project Manager - Sales Development

Kienbaum AG

Apr 2023 - Sep 2025 (2 years 5 months)

Launched and scaled a Social Selling program, owned full outreach cycle and Salesforce conversion tracking, and expanded the program from 2 to 5 consultants through documentation and training.

Social Selling Prospecting Salesforce Training Performance Tracking

Technical Support Specialist

MoGi Group

Mar 2021 - Mar 2023 (2 years)

Provided bilingual (German/English) technical support and game-master escalation handling for an international MMORPG, maintaining 95% CSAT while resolving high-difficulty night-shift cases.

Customer Support Escalation Management Troubleshooting CSAT Process Adherence Ticketing Systems

Technical Support Representative

Conectys

Feb 2020 - Mar 2021 (1 year 1 month)

Delivered German-language technical support via email and chat for DACH consumer electronics clients, managing cases and correspondence in Salesforce.

German Language Support Email Support Chat Support Technical Troubleshooting

Management Assistant

Franz Gaissmaier GmbH & Co. KG

Jun 2011 - Feb 2020 (8 years 8 months)

Progressed from apprentice to management assistant handling B2B order processing, supplier coordination, inventory and delivery scheduling, and advising customers on construction materials and energy-efficiency regulations.

Order Processing Inventory Management Logistics B2B Sales

Education

Degrees, certifications, and relevant coursework

Hugo-Eckener-Schule Friedrichshafen

Dual Vocational Training (Management Assistant), Wholesale and Foreign Trade

2011 - 2013

Completed dual vocational training as a Management Assistant for Wholesale and Foreign Trade, combining classroom instruction with on-the-job apprenticeship experience.