Ciara Ann Mendoza
@ciaraannmendoza
Executive Virtual Assistant specializing in real estate transactions, CRM automation, and finance operations.
What I'm looking for
I’m an Executive Virtual Assistant with 3+ years of experience supporting real estate professionals, finance teams, and day-to-day business operations. I’m known for managing high-volume workflows with accuracy, clear communication, and a client-first mindset.
I lead contract-to-close transaction coordination, keeping files organized and compliant. I also run CRM management and automation to improve lead tracking, follow-ups, and pipeline visibility across real estate processes.
My background also includes loan processing and financial document verification, including preparation and validation of key legal documents. I maintain clean client records and documentation systems so teams can move faster with confidence.
I bring strong operational skills—calendar and email support, SOP creation, workflow optimization, and process improvement—plus marketing support like Mailchimp campaigns, social media assistance, and property research. I enjoy building structured systems that make results repeatable.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Ryan Downing – Realtor
Jan 2025 - May 2025 (4 months)
Managed ~10 real estate transactions, ensuring accurate contract-to-close coordination and compliance through audited files in DotLoop. Implemented CRM automation in Lofty and Brivity to improve lead tracking, follow-ups, and organized pipeline management while coordinating with clients, agents, lenders, and title companies.
Cold Caller
Auto Glass Shop
Sep 2024 - Dec 2024 (3 months)
Conducted outbound calls and SMS campaigns to generate leads and expand prospect outreach. Tracked engagement and managed follow-up actions to support lead progression.
Marketing Assistant
South Asialink Finance Corp.
Jul 2022 - Jul 2024 (2 years)
Processed loan applications, including collateral verification and document validation, while maintaining accurate client records in CRM and the Sofia system. Prepared legal documents (SPA, Deed of Sale) and supported marketing campaigns and telemarketing initiatives with organized compliance documentation.
Education
Degrees, certifications, and relevant coursework
TaskFlo
TaskFlo VA & HIPAA, HIPAA & Virtual Assistant
Completed TaskFlo VA & HIPAA training (2026).
TopTier Agency Training
TopTier Agency Training, Virtual Assistant Training
Completed TopTier Agency Training in 2024.
VA Team Training
VA Team Training, Virtual Assistant Training
Completed VA Team Training in 2024.
St. Bridget College
Bachelor of Science in Business Administration (BSBA), Marketing
Earned a BSBA degree in Marketing from St. Bridget College in 2022.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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