Open to opportunities

Chukwuemeka Ojo

@chukwuemekaojo

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Dedicated customer service professional skilled in B2B appointment setting and telemarketing.

United States

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What I'm looking for

I seek a remote or hybrid role in customer service or B2B sales where I can drive lead generation, manage client relationships, and grow within a collaborative team.

I am a dedicated customer service representative with proven experience in B2B appointment setting, telemarketing, and client relationship management. I consistently exceed targets by combining persuasive communication with strong problem-solving skills.

At United Placement Group I drove lead generation and maintained an 80% sale conversion rate, contributing to a 70% increase in the business portfolio. I also resolved a high volume of client issues, improving satisfaction through effective follow-up and prevention strategies.

Previously, I supported solar energy partnership campaigns, conducting appointments with decision-makers and building lasting business relationships. I have remote work experience across sales and administrative roles, including calendar management and CRM maintenance.

I hold a Bachelor's Degree from Abia State University and have completed courses in virtual/ executive assistance and customer service, reflecting my commitment to continuous improvement and delivering high-quality client support.

Experience

Work history, roles, and key accomplishments

Appointment Setter

United Placement Group

Apr 2022 - Nov 2024 (2 years 7 months)

Performed B2B telemarketing and appointment setting, consistently surpassing monthly lead-generation targets and achieving an 80% sale conversion rate that grew the business portfolio by 70%.

Telemarketing Lead Generation Appointment Setting Client Relationship Management Negotiation CRM Time Management

Virtual Assistant

Prometheus Interactive

Jun 2021 - Mar 2022 (9 months)

Provided remote executive and administrative support including scheduling, CRM database maintenance, and preparation of presentations and reports for client projects.

Calendar Management Administrative Support Reporting Customer Service Data Entry

B2B Telemarketer

Solar Energy Partners

Aug 2020 - Feb 2021 (6 months)

Ran solar energy partnership campaigns and conducted appointments with top decision-makers, building strong client relationships and reducing recurring issues through proactive communication.

Client Engagement Appointment Setting Relationship Management Campaign Management Problem Solving Sales Outreach