CUChris User
@chrisuser2
Human Resources Inspector with a strong background in client service.
RomaniaWhat I'm looking for
As a dedicated Human Resources Inspector at Deutsche Telekom, I serve as the first point of contact for employees, adeptly managing inquiries and resolving payroll issues in collaboration with HR and Benefits teams. My experience in client service has honed my ability to respond effectively to employee needs, ensuring a seamless communication flow.
Previously, I worked as a Customer Advisor at Webhelp Romania, where I excelled in addressing customer requirements promptly and contributed to process improvements. My role as a Senior Account Manager at Cronos Ares Partners further developed my skills in account management and negotiation, allowing me to thrive in high-pressure environments while delivering exceptional service.
Experience
Work history, roles, and key accomplishments
Human Resources Inspector
Deutsche Telekom
May 2022 - Present (3 years 1 month)
Acted as the First Point of Contact for Employees by E-Mail, responded to employee inquiries, and handled tickets in SAP. Partnered with HR and Benefits Teams to resolve employee payroll issues.
Customer Advisor/Consultant
Webhelp Romania
Apr 2020 - May 2022 (2 years 1 month)
Served as the First Point of Contact for customers, ensuring timely handling of requirements. Responded to customer communications and contributed to process improvements.
Senior Account Manager
Cronos Ares Partners
Nov 2019 - Apr 2020 (5 months)
Prepared daily stock market summaries for clients, developed account plans, and negotiated investment plans while working under tight deadlines.
Manager/Head Waiter
Restauran Pizzeria Al Trullo
Aug 2017 - Jul 2019 (1 year 11 months)
Managed restaurant operations and served as head waiter, ensuring high-quality service and customer satisfaction.
Manager/Head Waiter
Restaurant Toscana
Jan 2016 - Jun 2017 (1 year 5 months)
Oversaw restaurant operations and led the waiting staff to provide excellent service to customers.
Head Waiter
Hotel Drei Könige
Feb 2015 - Jan 2016 (11 months)
Managed dining service and coordinated with kitchen staff to ensure a seamless dining experience for guests.
Waiter
Restaurant Rhodos
Feb 2011 - Feb 2015 (4 years)
Provided excellent service to customers, taking orders and ensuring satisfaction throughout their dining experience.
Waiter
Restaurant Il Pappagallo
Mar 2010 - Feb 2011 (11 months)
Served customers in a fast-paced restaurant environment, ensuring high levels of customer satisfaction.
Education
Degrees, certifications, and relevant coursework
UCECOM Spiru Haret
Vocational Certificate, Hairdressing
2009 - 2010
Completed vocational training in hairdressing, gaining practical skills and knowledge in the beauty industry.
Technical College George Baritiu
High School Diploma, Electronics and Automation
2006 - 2009
Studied electronics and automation, focusing on technical skills and knowledge applicable in various engineering fields.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
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