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Christopher Simmons

@christophersimmons

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Commercial Enablement Manager at Ultimate ai (Zendesk), where I built global onboarding and certification programs.

Germany

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What I'm looking for

I’m looking to build a scalable enablement program that connects Revenue Operations, commercial readiness, and customer insights—supporting consistent value articulation, adoption, and outcomes across markets.

At Ultimate ai (Zendesk), I built and led an eight-person international Revenue Operations team while holding functional ownership of Sales Enablement. I oversaw role-specific onboarding, LMS rollout, live training, and commercial playbooks across Sales, Partnerships, and Customer Success.

At Parloa GmbH, I designed and launched a global SDR onboarding and certification program with Inbound and Outbound tracks. I also analyzed funnel performance and Gong recordings with SDR and Sales Enablement leaders, then co-developed a focused coaching initiative to address qualification gaps.

Experience

Work history, roles, and key accomplishments

Sales Operations Lead

Talon.One

Jan 2026 - Aug 2026 (7 months)

Partnered with global Sales leadership on process consistency, pipeline visibility, and practical improvements to commercial execution. Led CRM data-quality and workflow-standardization initiatives to support consistent selling practices and commercial reporting.

CRM Data Quality Workflow Standardization Sales Operations Pipeline Management ERP Planning

Principal Revenue Operations Partner

Parloa GmbH

Apr 2024 - Nov 2025 (1 year 7 months)

Designed and launched a global SDR onboarding and certification program in the LMS with Inbound and Outbound tracks. Analyzed inbound funnel performance and Gong recordings to identify qualification gaps and co-developed a coaching initiative.

SDR Onboarding Certification LMS Funnel Analysis Gong Coaching Sales Enablement Revenue Operations

Head of Revenue Operations

Ultimate ai (Zendesk)

May 2021 - Mar 2024 (2 years 10 months)

Built and led an eight-person international RevOps team and held functional ownership of Sales Enablement. Oversaw role-specific onboarding, LMS rollout, commercial playbooks, and process training for a free-trial launch.

Revenue Operations Sales Enablement Team Leadership LMS Onboarding Playbooks Salesforce HubSpot Gong Outreach Zendesk Revenue Hero CRM Migration SDR BDR Lead Qualification Free Trials ARR Growth

Team Lead, Sales & Marketing Operations

Searchmetrics GmbH

Jan 2018 - Apr 2021 (3 years 3 months)

Supported rollout and adoption of Salesforce, Marketo, and Outreach to improve Sales and Marketing workflows. Built reporting to give Sales leaders visibility into pipeline performance and customer insights.

Salesforce Marketo Outreach Sales Operations Marketing Operations Reporting Pipeline Analysis Process Alignment