Christopher LawsonCL
Open to opportunities

Christopher Lawson

@christopherlawson

I'm currently a Senior Customer Success Manager (6 years of experience) for Enterprise clients.

Canada
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What I'm looking for

As someone with six years of experience in customer success and a desire to further my career, I am seeking a role that offers both professional growth and the opportunity to make a significant impact. Here are some key aspects I am looking for in a job:

Career Progression

Learning and Development

Collaborative Environment

Impactful Work

Customer-Centric Focus

Innovation and Growth Potential

Currently, I am employed by Ascend FS as a Senior Customer Success Manager. Ascend FS is the market leader in digital fundraising solutions, providing clients with the technology to run charitable gaming programs, such as 50/50 raffles and sweepstakes. In this role, I regularly employ and am proficient in CRM tools and other project management services such as Salesforce, Hive, Asana, WordPress, Shopify, and Figma. My responsibilities also include acting as the company’s account representative for several top-tier clients across the MLB, NFL, NBA, and NHL. Working with these teams, I focus on project management and customer service while helping to drive ROI initiatives as well as retention and renewals. In my time with Ascend, I also successfully managed the world's largest and record-breaking 50/50 raffle program, which generated over $17 million in sales over 10 hours.

Experience

Ascend Fundraising Solutions logoAS
Current

Senior Customer Success Manager

Ascend Fundraising Solutions

May 2018 - Present (6 years)

My responsibilities include acting as the company’s account representative for a number of top tier clients across the MLB, NFL, NBA, and NHL. Working with these teams, I focus on project management and customer service while helping to drive ROI initiatives as well as retention and renewals.

Tech stack

Learn about the tools and technologies that Christopher likes to use.

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