Christopher Celestine
@christophercelestine
Experienced transportation specialist with a focus on customer service.
United StatesWhat I'm looking for
I am a dedicated transportation specialist with extensive experience in dispatching and customer service. Over the years, I have honed my skills in managing logistics, ensuring timely deliveries, and maintaining exceptional client relationships. My role at Transportaon by Celesne LLC has allowed me to develop a keen understanding of the transportation industry, where I am responsible for overseeing driver loads and ensuring that all paperwork is meticulously handled.
Prior to my current position, I worked in various customer service roles, including as a Patient Support Specialist at JenCare Neighborhood Medical Centers, where I excelled in providing support to patients and coordinating community events. My diverse background has equipped me with the ability to adapt to different environments and challenges, always striving to deliver outstanding service. I am passionate about utilizing my skills in a role that offers growth potential and advancement opportunities.
Experience
Work history, roles, and key accomplishments
Trucking Dispatcher/Transportation Specialist
Transportation by Celesne LLC
Jan 2016 - Present (9 years 4 months)
Responsible for managing driver loads and daily paperwork, ensuring client retention. Verified and audited merchandise data, obtaining and fulfilling customer orders.
Security Guard/Customer Service
Harrah's Casino
Jun 2014 - Jun 2016 (2 years)
Greeted patrons and provided extraordinary customer service. Patrolled the casino floor for surveillance and assisted with cash vault and daily money drops.
Patient Support Specialist/Patient Care Representative
JenCare Neighborhood Medical Centers
Dec 2012 - Jun 2015 (2 years 6 months)
Handled incoming and outgoing calls, providing extraordinary customer service. Utilized computer programs for patient notation, lead conversion, and insurance verification.
Customer Service Representative/Skip Tracer
Archon Information Systems
Jun 2011 - Feb 2012 (8 months)
Managed high volume calls for delinquent property accounts and collected on past due accounts. Skip traced property owners and researched accounts for assets.
Senior Collector
Law Office of Richard Clark
Nov 2007 - Oct 2011 (3 years 11 months)
Collected on past due accounts for various types of debt and skip traced debtors. Managed high volume calls for commercial and delinquent debt accounts.
Senior Collector II
NCO Financial
Mar 2002 - Oct 2007 (5 years 7 months)
Managed delinquent credit card, medical billing, and loan accounts, utilizing skip tracing. Used a dialer system for high volume calls and collected on delinquent commercial accounts.
Senior High Risk II Collector
Sears Collection Call Center
Apr 1999 - Mar 2002 (2 years 11 months)
Handled delinquent credit card and home loan accounts, utilizing skip tracing. Managed commercial accounts and made high volume calls using a dialer system.
Assistant Front Desk Manager
JW Marriott-Courtyard Marriott Hotel
Jun 1996 - Feb 1999 (2 years 8 months)
Supervised staff in guest services and central reservations. Completed daily reports, handled data input for credit card authorizations, and managed daily hotel operations.
Education
Degrees, certifications, and relevant coursework
LULouisiana State University
Undergraduate Study, Communications/Psychology
Activities and societies: Member of KAPPA ALPHA PHI fraternity, USC Football and Basketball team, Networking and broadcasting committee for television
Availability
Location
United StatesAuthorized to work in
Job categories
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