Open to opportunities

James Benson

@jamesbenson1

I drive portfolio governance, cross-functional delivery, and executive visibility across complex enterprise programs.

I've led portfolio-level programs at Hewlett-Packard Enterprise, improving governance, visibility, and delivery discipline across Product, Technology, Operations, Marketing, and Sales organizations.

In Business Continuity, I directed audit remediation across 11 teams, closing 90 compliance gaps and achieving 100% auditor approval. I also created executive reporting and training materials for a 500-employee compliance rollout.

Across cloud, SaaS, AI/ML, customer success, and M&A programs, I've built governance frameworks, dashboards, integration playbooks, and repeatable processes that improved workflows, reduced support tickets, accelerated release readiness, and supported 20 acquisitions.

Experience

Work history, roles, and key accomplishments

Current

Program Manager, Business Continuity

Current

Hewlett-Packard Enterprise

Jan 2025 - Present (1 year 8 months)

Directed a cross-functional audit remediation portfolio across 11 teams, closing 90 compliance gaps and achieving 100% auditor approval. Built executive-ready reporting and training materials for a 500-employee rollout.

Audit Remediation Compliance Risk Management Executive Reporting Training Cross functional Coordination

Program Manager, PLM and Dashboards

Hewlett-Packard Enterprise

Jan 2020 - Dec 2024 (4 years 11 months)

Established a three-gate governance framework across 30+ cloud/SaaS/AI-ML release programs, streamlining workflows by 20%. Built Smartsheet dashboards for portfolio-level visibility and co-led a compliance program for the Ezmeral product line.

Program Governance Smartsheet Dashboarding Compliance Cross functional Coordination Process Standardization

Global Business Manager, Customer Success Program

Hewlett-Packard Enterprise

Jan 2015 - Dec 2020 (5 years 11 months)

Established 15 process improvements that cut support tickets by 50% and coordinated prototype deployment programs across 4 products to 100 customers. Co-managed AzureStack rollout execution with Microsoft counterparts.

Process Improvement Customer Success Prototype Deployment Azure Stack Cross functional Coordination

Global Sales Ops, M&A Integration Manager

HP Enterprise

Jan 2008 - Dec 2015 (7 years 11 months)

Directed a Sales Ops integration program across 20 acquisitions, leading a core team of 7 with dotted-line leadership across ~28 professionals. Built scalable integration playbooks and managed a $2M program budget.

M&A Integration Program Management Budget Management Playbook Development Leadership

Early-Career Roles

Hewlett-Packard Enterprise

Jan 2002 - Dec 2007 (5 years 11 months)

Drove global ecommerce ordering-platform programs for major clients and introduced the Early Awareness Program, reducing product launch time by 3 months.

Ecommerce Program Management Product Launch Client Management