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Eddie Sengsavang

@eddiesengsavang

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Results-driven Program Manager delivering operational excellence in regulated industries.

United States

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What I'm looking for

I seek a program or operations role in a collaborative, process-driven company where I can lead NPI-to-EOL programs, optimize supply chain and drive continuous improvement.

I am a results-driven Program Manager with five years leading cross-functional teams across Aerospace & Defense and Medical Devices, focused on operations, process optimization, and stakeholder engagement.

I have led program execution from NPI through end-of-life, driven DFx activities, BOM and drawing reviews, and managed supply chain, cost analysis (EAC) and customer-facing program leadership for accounts up to $20M annually.

I prioritize continuous improvement and lean practices, mentor associate program managers, and consistently deliver 100% quality and on-time delivery while improving program processes and mitigating risks.

Experience

Work history, roles, and key accomplishments

Current

Operations Program Manager

Current

Mercury Systems

May 2023 - Present (2 years 5 months)

Primary operations representative to program teams, coordinating supply chain, DFx, and product transitions from NPI to end‑of‑life while driving BOM accuracy and cost analysis to meet product cost targets.

Program Management Supply Chain Management BOM Review Cost Analysis Change Management Risk Mitigation

Senior Program Manager

SMTC, Inc.

Jul 2022 - Apr 2023 (9 months)

Led Customer Focus Team and managed day‑to‑day customer relationships for medical device accounts exceeding $10M/year, drove continuous improvement, RFQs, margin management, and recoveries to protect profitability.

Customer Management Continuous Improvement RFQ Pricing Mentoring

Program Manager

Benchmark Electronics, Inc.

Mar 2020 - Jun 2022 (2 years 3 months)

Acted as primary customer contact for program status and delivery, supported NPI, managed commercial aerospace and defense accounts worth ~$20M/year, negotiated MSAs and drove inventory and delivery targets.

Program Management Customer Relations Contract Negotiation Inventory Management

Associate Program Manager

Benchmark Electronics, Inc.

Jan 2019 - Mar 2020 (1 year 2 months)

Assisted in managing customer team activities, recovered ECO and non‑recurring costs, resolved receivables, and supported contract negotiations and updates.

Program Support ECO Cost Recovery Accounts Receivable Process Improvement

Test Operator

Benchmark Electronics, Inc.

Mar 2015 - Jan 2019 (3 years 10 months)

Performed functional, in‑circuit, vibration testing and on‑board programming; conducted software debugging and supported test station setup, maintaining test records for production and field returns.

Functional Testing Vibration Testing Debugging