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Eddie Sengsavang

@eddiesengsavang

Results-driven Program Manager delivering operational excellence in regulated industries.

United States
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What I'm looking for

I seek a program or operations role in a collaborative, process-driven company where I can lead NPI-to-EOL programs, optimize supply chain and drive continuous improvement.

I am a results-driven Program Manager with five years leading cross-functional teams across Aerospace & Defense and Medical Devices, focused on operations, process optimization, and stakeholder engagement.

I have led program execution from NPI through end-of-life, driven DFx activities, BOM and drawing reviews, and managed supply chain, cost analysis (EAC) and customer-facing program leadership for accounts up to $20M annually.

I prioritize continuous improvement and lean practices, mentor associate program managers, and consistently deliver 100% quality and on-time delivery while improving program processes and mitigating risks.

Experience

Work history, roles, and key accomplishments

SI

Senior Program Manager

SMTC, Inc.

Jul 2022 - Apr 2023 (9 months)

Led Customer Focus Team and managed day‑to‑day customer relationships for medical device accounts exceeding $10M/year, drove continuous improvement, RFQs, margin management, and recoveries to protect profitability.

BI

Test Operator

Benchmark Electronics, Inc.

Mar 2015 - Jan 2019 (3 years 10 months)

Performed functional, in‑circuit, vibration testing and on‑board programming; conducted software debugging and supported test station setup, maintaining test records for production and field returns.

Education

Degrees, certifications, and relevant coursework

University of Massachusetts Lowell logoUL

University of Massachusetts Lowell

Bachelor of Science, Management Information Systems

Grade: 3.4

Completed a Bachelor of Science in Management Information Systems with a 3.4 GPA, focusing on information systems applied to business operations.

Tech stack

Software and tools used professionally

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