LaShaun Williams
@lashaunwilliams
Customer-focused healthcare operations professional skilled in medical billing, claims processing, and supervised teams.
United StatesWhat I'm looking for
I am a customer-focused healthcare operations professional with extensive hands-on experience in medical billing, claims processing, EOB review, and HIPAA-compliant documentation. I have supervised security and operations teams, coordinated patient services, and supported revenue cycle activities using systems such as CAR, EPREMIS, and DMS.
I bring strong attention to detail, reliable administrative and supervisory experience, and compassionate communication developed through caregiving and regulated-environment roles. My background includes audit preparation, appeals and adjustments, payment posting, training staff on documentation protocols, and maintaining accurate records to support compliance and operational efficiency.
Experience
Work history, roles, and key accomplishments
Site Supervisor
Triple Canopy Security
Dec 2019 - Present (6 years 2 months)
Supervise daily security operations and scheduling, ensure regulatory and company compliance, and serve as primary contact for partners and visitors while maintaining detailed reporting for audits.
Home Caregiver
In-Home Supportive Services
Jun 2013 - Jan 2024 (10 years 7 months)
Provided daily care and medication coordination for a dementia patient, managed appointments and communications with physicians and pharmacies, and maintained accurate care records.
Medical Billing and Coding
Coram Healthcare
Mar 2015 - Apr 2018 (3 years 1 month)
Processed Medicaid and private insurance claims, reviewed EOBs and posted payments, and performed claim inquiries, appeals, and billing research to improve reimbursement accuracy.
Supervisor and Security Officer
Inter-Con Security Inc.
Aug 2002 - Nov 2014 (12 years 3 months)
Supervised teams of 20+ officers, enforced safety programs and operational policies, conducted compliance monitoring and documentation reviews, and trained staff on reporting and scheduling systems.
Education
Degrees, certifications, and relevant coursework
Sacramento High School
High School Diploma, General Education
High School Diploma from Sacramento High School.
CCCarrington College
Certificate, Medical Billing and Coding
Completed a Medical Billing and Coding certificate program at Carrington College California.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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