Open to opportunities

Christine Joy Suerte

@christinejoysuerte

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Aspiring professional with strong communication and hospitality skills.

Philippines

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What I'm looking for

I am looking for a role that allows me to utilize my communication skills and offers opportunities for growth in a supportive environment.

I am a dedicated individual with a passion for providing excellent customer service and communication. My experience as a Customer Service Associate at Amazon allowed me to assist customers effectively, ensuring their inquiries were addressed promptly and efficiently. I thrive in fast-paced environments and enjoy the challenge of multitasking while maintaining a positive attitude.

In my role as a Content Moderator at TaskUs, I honed my ability to review and manage social media content, ensuring compliance with community guidelines. This position enhanced my attention to detail and strengthened my problem-solving skills. Currently, I am expanding my expertise as a Journalist Assistant at Carbon Spark Ltd., where I conduct research and manage communications, further developing my writing and editing abilities.

Experience

Work history, roles, and key accomplishments

Journalist Assistant

Carbon Spark Ltd.

Feb 2024 - Nov 2024 (9 months)

Conducted thorough research for articles and drafted/edited press releases. Managed email communications and cultivated relationships with journalists and media.

Research Press Release Drafting Editing Email Communication Media Relations Journalism

Content Moderator

TaskUs

Feb 2022 - Oct 2022 (8 months)

Reviewed social media content for compliance with community guidelines, identifying and removing inappropriate content. Responded to user reports and managed content-related issues effectively.

Content Moderation Content Review User Report

Customer Service Associate (Retail Account)

Amazon

May 2021 - Jul 2021 (2 months)

Assisted customers with inquiries and issues, processing orders and returns. Provided product information and resolved complaints to ensure a positive customer experience.

Customer Service Order Processing Product Customer Experience

Education

Degrees, certifications, and relevant coursework

General Juan Castañeda Senior Highschool

Senior High School Diploma, General Studies

Completed the senior high school curriculum, focusing on a broad range of academic subjects. Developed foundational knowledge and skills essential for higher education.

University of Perpetual Help System Dalta Molino Campus

University Studies, General Studies

Undertook university studies for one academic year, gaining foundational knowledge across various disciplines. This period contributed to a broader understanding of academic principles.

General Emilio Aguinaldo National Highschool

Junior High School Certificate, General Studies

Completed the junior high school curriculum, building essential academic and social skills. Focused on core subjects to prepare for advanced studies.

Victorious Christian Montessori

Montessori Education Certificate, General Studies

Attended Montessori education, fostering independent learning and holistic development. Engaged in a self-directed curriculum emphasizing practical life skills and academic fundamentals.

Tanzang Luma Elementary School

Elementary School Certificate, General Studies

Completed elementary education, acquiring fundamental literacy and numeracy skills. Participated in various school activities, contributing to overall personal growth.