Christina Mercado
@christinamercado
Experienced medical receptionist delivering compassionate patient service and accurate administrative support.
United StatesWhat I'm looking for
I am a dedicated medical receptionist with extensive front-desk experience across imaging centers, outpatient clinics, and community health facilities. I consistently provide compassionate patient service, accurate data entry, insurance verification, and efficient scheduling to support clinical teams.
Across roles at MRI centers, medical imaging practices, and cancer care, I managed check-in/check-out, EMR chart prep, telephone triage, copay and payment processing, and device/safety verifications for imaging procedures. I have proven reliability in maintaining complete, accurate records and ensuring smooth patient flow.
I bring strong attention to detail, a service-oriented attitude, and a track record of improving administrative accuracy and patient experience. I am seeking to contribute these skills to a collaborative clinical team focused on high-quality patient care.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Stand-Up MRI SW Florida
Jun 2022 - May 2025 (2 years 11 months)
Managed patient check-in/check-out, scheduling, insurance verification, and EMR data entry for MRI appointments while ensuring device safety checks and clear patient communication.
Front Desk Receptionist
Boe Page & Page Dental Group
Mar 2023 - May 2024 (1 year 2 months)
Greeted patients, managed check-in/check-out, appointment reminders, EMR chart prep, and clerical data entry during a seasonal front desk role.
Front Desk Receptionist
Atlantic Medical Imaging
Sep 2013 - May 2022 (8 years 8 months)
Operated front desk functions including patient greeting, appointment scheduling, telephone triage, record maintenance, and administrative support to ensure efficient clinic operations.
Front Desk Receptionist
Hope Community Cancer Center
Jul 2007 - May 2012 (4 years 10 months)
Handled patient check-in/check-out, insurance/referral checks, copay collection, appointment scheduling, and chart preparation for clinical staff.
ICD-9 Coder / Payment Processor
MBMS Medical Billing
Sep 2005 - Apr 2007 (1 year 7 months)
Performed ICD-9 coding, payment processing, claims-related phone calls, and data entry to support medical billing operations.
Front Desk Receptionist
OceanPoint Health Care Center
Sep 2001 - Sep 2005 (4 years)
Managed admissions, clerical duties, chart preparation, patient assistance and coordination of transportation and activities for residents.
Education
Degrees, certifications, and relevant coursework
Atlantic County Vocational-Technical School
Certificate, Health/Medical Administration
2009 - 2010
Completed certificate coursework in ICD-9 Coding, Medical Terminology, and Medical Office Procedure from September 2009 to April 2010.
Egg Harbor Township High School
High School Diploma, General Secondary Education
2001 - 2004
Completed High School Diploma at Egg Harbor Township High School from September 2001 to June 2004.
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Christina?
You can contact Christina and 90k+ other talented remote workers on Himalayas.
Message ChristinaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
