christina ballardCB
Open to opportunities

christina ballard

@christinaballard

Business Support Specialist with 9+ years of experience

United States

What I'm looking for

Looking for a challenging role that leverages my business support expertise to drive team efficiency and organizational objectives, with opportunities for growth and professional development.

As a seasoned Business Support Specialist, I leverage my expertise in data entry, testing, and Salesforce technology to drive team efficiency and propel organizational objectives. With a proven track record of improving workflow efficiency by 20% through strategic process improvements and innovative digital tools, I am poised to deliver continued results in business support and process optimization.

Throughout my career, I have developed a unique ability to champion innovative solutions, streamline internal programming procedures, and implement strategic initiatives that boost team collaboration and efficiency. My expertise in SQL programming, forward-thinking solutions, and strategic communication enables me to drive results in fast-paced financial institutions.

I am a dedicated professional with a strong educational background, having completed a Bachelor's in Business Administration from Eastern Michigan University and a semester-long study abroad program in the United Kingdom. I am excited to bring my skills and experience to a new role and continue to make a meaningful impact in the industry.

Experience

Work history, roles, and key accomplishments

RM
Current

Business Support Specialist

Rocket Mortgage

Aug 2013 - Present (11 years 10 months)

Spearheaded business support strategies for Rocket Technology team while using ServiceNow Workflow Optimization and Salesforce technologies.

CI

Mortgage Banker

Citibank

Jul 2012 - Sep 2014 (2 years 2 months)

Managed high-value mortgage accounts with a personalized touch and implemented innovative insights to predict mortgage market trends.

Education

Degrees, certifications, and relevant coursework

christina hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Browse remote talent

Tech stack

Software and tools used professionally

Interested in hiring christina?

You can contact christina and 90k+ other talented remote workers on Himalayas.

Message christina

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
christina ballard - Business Support Specialist - Rocket Mortgage | Himalayas