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Christie Ugochi

@christieugochi

I support customers and teams through responsive communication, scheduling, and organized operations.

Nigeria
Message

What I'm looking for

I'm looking for a remote customer support or administrative role where I can create positive customer experiences, manage communications and documentation, and help a collaborative team operate efficiently.

I'm supporting smooth daily operations at Sozo Film Academy, coordinating cast and crew schedules, distributing production documents, and resolving team requests in a fast-paced environment.

Previously at the Federal Inland Revenue Service, I handled phone and email inquiries, scheduled meetings, welcomed visitors, and maintained accurate records through data entry and organized filing systems.

I've prepared reports, letters, and official documents using Microsoft Office while managing correspondence confidentially and keeping administrative resources available.

I'm passionate about creating positive customer experiences and helping remote teams operate efficiently through clear communication, documentation, and dependable support.

Experience

Work history, roles, and key accomplishments

FS

Office Assistant

Federal Inland Revenue Service

Jan 2023 - Dec 2024 (1 year 11 months)

Answered phone calls and responded to emails professionally, providing timely assistance to clients and staff. Scheduled meetings, managed appointments, maintained records, and supported daily administrative operations.

Education

Degrees, certifications, and relevant coursework

AP

Akanu Ibiam Federal Polytechnic

Higher National Diploma, General Studies

Pursued a Higher National Diploma at Akanu Ibiam Federal Polytechnic, Uwana.

Tech stack

Software and tools used professionally

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